General rules regardig Covid-19
Do you still have a reservation open due to the closure or have you postponed a reservation? Then use the reservation form to have your reservation rescheduled. When you submit the form you also agree with our terms and conditions and corona measures.
Redeem a third party voucher
Do you have a voucher from a third party, such as Social Deal. Then follow the regular procedure, as stated in the promotion on the website of the relevant party. Do take into account the guidelines per activity, as mentioned above. When you book you agree to our general terms and conditions and the corona measures.
I made a reservation, but got sick in the meantime. What now?
When you or one of the other participants in your party gets sick after placing the reservation. Send an email to email@example.com. The reservation of this person and any other participants is then put on “pause” and can be made up at a later time. We do not return money.