FAQ

General

Is it necessary to make a reservation?

To avoid disappointment, we always advise you to book in advance. This can easily be done online via our webshop.

What if I have made an online reservation, but suddenly can't come?

Our online payments go through an external company, so we cannot refund any money. However, we can provide one of the following options;

  • Up to 1 week prior to the reservation, we can issue a voucher for the amount paid online.
  • We can move the reservation to another date and/or time free of charge up to 24 hours prior to the reservation.

Why do I have to be present 30 minutes before the start of the activity?

We ask to be present 30 minutes before the start of the activity, to prevent any delayes. Prior to the activities, instructions must still be given, things must be stored and any material must be sorted out.

Which payment methods can I use to pay at Powerarea?

In addition to cash, you can pay with almost all debit cards on location. We also accept Visa and Mastercard. In our webshop we offer the following options:

  • Ideal
  • Paypal
  • Maestro
  • Visa
  • Mastercard
  • Bancontact
  • Giropay
  • Sofort überweisung

Do you also sell gift cards?

Yes, Click here for more information

Can I also hand in my giftcard online?

Yes, Click here for more information

Can I park at Powerarea?

Yes, we have a private parking area where you can park for free.

Do you have lockers?

At Powerarea you can rent a locker for € 1 (deposit € 5) per locker. The keys are available at the bar. After use, you can return the key here and you will receive the deposit back. The use of a safe is entirely at your own risk.

Do you offer drinks and food?

Yes, Click here for more information

Can I bring my own food and drinks?

No, unfortunately it is not allowed to bring your own food and drinks (with the exception of a birthday cake). Various drinks and food are already included in the kids & teen party packages. In addition, various snacks are available at Powerarea. We will of course be happy to help you. If you have special wishes / requests, you can always contact hallo@powerarea.nl to discuss the possibilities.

Do you over WiFi?

Yes, we offer free WiFi for our guests.

Are changing rooms and showers available?

In our paintball area a changing room is available for participants of the paintball game. There are no showers.

Can I extend my package with extra activities and food?

Of course, that is certainly possible! When you book an arrangement in our webshop, you can add extra activities. Contact us by email to book a buffet.

What does our group outing look like when we visit Powerarea with a large group?

Larger groups are divided into multiple teams. The group size of a team depends on the activity(or activities) and the total number of participants. Of coures you can make the teams in advance. Each team will then play the reserved activities. If desired, you can then enjoy a snack and drink or a delicious buffet.

Is your question not listed? Then contact us.

Go karting

How long does a heat go karting last?

One heat karting takes 10 minutes. Package deals can differ from this.

What is the minimum age and height for go karting at Powerarea?

The minimum age is 6 years and a minimum height of 1.20 meters. If necessary, we can ask for identification. We have kids and junior karting for children from 6 to 14 years old. Read more about karting for children here.

Will other participants also participate in the heat?

That’s certainly possible. If you want to book an exclusive heat, you can send an email to sales@powerarea.nl.

Can I rent a helmet and overall for go karting?

At Powerarea we with drive electric karts, so you do not suffer from emissions and overalls are not necessary. We do advise you to wear long pants and sturdy and closed footwear is required!

You can borrow helmets from us for free. Due to corona measures, the use of a balaclava and gloves is mandatory. You can bring these yourself or buy them on site, they cost € 3,50 once and of course you can keep them. It is also possible to use your own helmet.

Can I bring my own helmet?

The use of your own full-face helmet is allowed. The helmet must be safe and not broken.

When I book multiple heats, will they be placed immediately after each other?

We have a minimum break of 20 minutes between heats as standard. Experience shows that it is important to take a break between heats. In addition, it is of course also fun and useful to share experiences and discuss the ideal line for the next heat!

Are parents allowed to go karting with children?

Yes, parents can ride with the kids and junior heats. Keep in mind that the speed can be adjusted. We do not have a duo card. It is therefore not possible to drive in one kart with your child.

Kids karting 6 to 9 years old

Would you like to ride with your son or daughter between the ages of 6 and 9? Then book a kids heat for the adults. The same applies to older brothers and sisters between the ages of 10 and 14. Do you want to drive separately? Then reserve the age category that applies per person.

Junior karting 10 to 14 years old

Would you like to ride with your son or daughter between the ages of 10 and 14? Then book a junior heat for the adults. Do you want to drive separately? Reserve the age category that applies per person.

Do you also have duokarts?

No, we do have a fleet of kids karts. For karting, a minimum age of 6 years and a minimum height of 1.20 meters applies. We have kids and junior karting for children from 6 to 14 years old.

Are there other prices for kids and junior karting?

No, we apply the same rates for children and adults. Children go karting on the same tracks and get the same time as adults on the track.

Is your question not listed? Then contact us.

Escape rooms

How many people can simultaneously enter an escape room?

A maximum of 6 participants applies per escape room. At Powerarea we have multiple escape rooms, allowing large groups to play an escape room simultaneously.

What is the minimum age for escape rooms?

Our recommended age for the escape rooms is 16 years. If you still want to play the escape room, an adult (18+) companion must come to Powerarea at all times.

We have someone under the age of 16 in our group. Is this person allowed to participate in an escape room?

No problem! It concerns a recommended age and is therefore not binding. However, it is intended to avoid disappointment.

Our entire group is under 16 years old. Is it possible to play this activity?

It is still possible to play this activity. It concerns a recommended age due to the level of difficulty and to avoid any disappointment. If you still want to play the escape room, an adult (18+) companion must come to Powerarea at all times.

How long does an escape room last?

You have 60 minutes to escape.

Can I get out of the escape room at all times?

If someone does not feel well or in an emergency situation, you can leave the room immediately using the emergency stop at the exit of the escape room. You cannot leave the game for a break, toilet visit or such. Pay attention! Misuse of the emergency stop means end of game with no refund.

Can I choose an escape room myself?

Natuurlijk! Via onze webshop kun je de escape room naar keuze reserveren. Houdt er wel rekening mee dat dit uiteraard op basis van beschikbaarheid is.

Can I bring personal items in the escape room?

No, it is not allowed to bring personal items. You can store your belongings in the designated lockers. The use of lockers is at your own risk.

What is meant by the categories difficulty, fear factor, calculation and physical?

We assess each escape room on difficulty, fear factor, calculation and physical, so we can give you a better picture of the escape room. The rating is based on stars. Where 1 star is the lowest score and 5 stars the highest score. Keep in mind that everyone can experience these factors differently. Our assessment is based on escape rates and experiences of previous players.

Difficulty
With this we indicate the difficulty of the room. The level of difficulty is based on several factors, such as the number of game elements in combination with the time and difficulty of the game elements.

Fear factor
Some escape rooms are themed in a specific theme that can be experienced as fearful for some.

Calculation
It may happen that you have to calculate in an escape room or have to remember something well for another game element.

Physical
There may be obstacles in an escape room. That can be a ladder, but also a lowering. This may require physical exertion.

Is your question not listed? Then contact us.

Bowling

With how many people can we play on 1 bowling lane?

We use a maximum number of 6 people per bowling lanes. We have 6 bowling lanes. It is therefore possible to divide larger groups over several lanes.

How long does 1 game of bowling take?

At Powerarea you can choose between 1 hour and 2 hours of bowling.

Is it possible to have a drink while bowling?

Of course! There is a separate bar at the bowling alley. Our employees are happy to visit you to take orders, but you can also order at the bar.

Are there other prizes for children?

No, we use the same prices for children as adults. Children bowl on the same lanes and are given the same length of time. In addition, children can use the slide/gates free of charge as an aid to bowling.

Is it mandatory to wear bowling shoes?

Yes, at Powerarea you can use (loan) bowling shoes for free. Wearing socks is mandatory when using our bowling shoes.

Is your question not listed? Then contact us.

Karaoke

What is a private karaoke room?

Normally, karaoke takes place in a bar / room where everyone can participate in the karaoke and therefore everyone can watch and listen. A ‘private karaoke room’ is an attractively decorated room with a separate karaoke unit. You can reserve this room separately for your group. You determine the songs yourself through a karaoke unit and you are alone with your own company. You can also use the VIP drink service!

How many people are allowed in one private karaoke room?

We offer 3 private karaoke rooms. Two rooms are suitable for 2-4 persons and one for 4-6 persons. It is therefore possible to divide larger groups over several karaoke rooms.

Are there other prices for children?

No, we use the same prices for children as adults. We do not distinguish between the duration of a karaoke session and / or the number of songs available.

How long does 1 karaoke session take?

You reserve a private karaoke room for 2 hours per room as standard.

Is is possible to have a drink while singing?

Of course! The karaoke rooms have a separate bar with, among other things, delicious cocktails. In addition, we offer the VIP drink service and our employees are happy to bring the drinks to your karaoke room, so that you can continue to sing!

Is your question not listed? Then contact us.

Karaoke

What is the minimum length for lasergame?

For lasergame you have to be at least 1.20 meters.

Are there other participants also playing in the same game?

That’s certainly possible. If you want to book an exclusive session, you can send an email to sales@powerarea.nl.

Do children only play lasergame with other children?

We do our best to make this possible in advance. Unfortunately, we can never guarantee this. Lasergame is not an exclusive activity. If you want to book an exclusive session, you can send an email to sales@powerarea.nl.

Are there other prizes for children?

No, we use the same prices for children as adults. Children use the same lasergame area and materials. In addition, the playing time is the same as for adults.

Which clothing is suitable for lasergame?

Lasergame is an active game. We therefore advise you to wear comfortable clothing. Wearing sturdy and closed footwear is mandatory for all our sporting activities.

When I book multiple sessions, will they be placed immediately after each other?

We maintain a break of at least 20 minutes between sessions / activities. Experience shows that it is important to have a break between the session / activities. In addition, it is of course also fun and useful to share experiences and discuss new tactics for the next session!

Is your question not listed? Then contact us.

Paintball

What is the minimum age for paintball?

According to Dutch law and our rules, the minimum age for paintball is 18 years. Our employees can therefore also request a valid ID.

We have someone under the age of 18 in our group. Can this person still play paintball?

No, the minimum age of 18 for paintball is required by law. Our employees can therefore also ask for a valid ID.

Can I rent paintball equipment at Powerarea?

You can use a (loan) overall, mask and paintball weapon free of charge.

Is there a break during the paintball game?

No, there is no standard break in paintball. Would you like a break? Please mention this to the game-master. The break will be deducted from the booked time.

Are other participants also playing?

That’s certainly possible. If you want to book an exclusive session, you can send an email to sales@powerarea.nl.

Which cloting is suitable for paintball?

Paintball is an active game. We therefore advise you to wear comfortable clothing. Wearing sturdy and closed footwear is mandatory for all our sporting activities. Keep in mind that clothes and footwear can get dirty.

How long does a paintball game last?

At Powerarea you can choose between 1 hour and 2 hours of paintball.

How many paintballs are included in a game?

Each game includes a number of paintballs. The number depends on the playing time you choose. Look at the specific products for more information. In addition, it is of course also possible to buy extra paintballs. This can be done in our webshop and on location.

Is your question not listed? Then contact us.

Jeu des Boules

How many people are allowed to play on 1 court?

We allow a maximum of 6 people per court. We have 3 jeu des boules courts. It is therefore possible to divide larger groups over several courts.

How long does 1 game of jeu des boules last?

1 game of jeu des boules lasts 1 hour.

Is it possible to have a drink during a game of Jeu des Boules?

Of course! There is a separate bar at the jeu des boules. Our employees are happy to take your orders at the Jeu de Boules court, but you can of course also order at the bar.

Are there other prizes for children?

No, we use the same prices for children as adults. Children play Jeu des Boules on the same court and also get an hour of play time.

Do I have to bring my own boules?

This is not necessary, but is of course allowed. You will receive one set with 6 boules on loan at every jeu des boules court.

How do you play Jeu des Boules?

Read the rules for jeu des boules here

Is your question not listed? Then contact us.

Darts

With how many people can we play on 1 dart lane?

We use a maximum number of 6 people per lane. We have 3 dart lanes. It is therefore possible to divide larger groups over several lanes.

How long does 1 game of darts last?

At Powerarea you can choose between 1 hour and 2 hours of darts

Is it possible to have a drink while playing darts?

Of course! There is a separate bar at the dart lanes. Our employees are happy to visit you to take your order, but you can also order at the bar.

Do I have to bring my own arrows?

This is not necessary, but is of course allowed. You will receive one set with 6 darts on loan as standard with every dart lane.

Is your question not listed? Then contact us.